Home > Latest News > Product Development > The secret to achieving 5-star ratings revealed

The secret to achieving 5-star ratings revealed

Rachel

4/8/2025 11:23:16 AM

Product Development

4 mins read

Reckitt Pro Solutions Unveils Quantum Warewashing Range to Secure Rave Reviews and Boost Occupancy in HoReCa Establishments

 

A staggering 92% of guests would not return if the tableware wasn’t entirely clean. New research commissioned by Reckitt Pro Solutions amongst frequent restaurant-goers sheds light on the crucial role clean and hygienic dishware plays in securing positive customer reviews and encouraging repeat visits. 

 

Cleanliness is king:

 

The survey revealed that cleanliness directly impacts reviews: 77% of guests would remove two or more stars from a restaurant's review if the dishware was not entirely clean and 92% would not return if dishware is not entirely clean.

 

Quantum Professional: 5-star service made easy

 

Reckitt Pro Solutions has launched Quantum Professional, an innovative new range of warewashing products designed specifically for the HoReCa markets. 

 

The range was created in response to the crucial requirement in this sector for brilliant, clean glass and dishware, as a critical driver to securing the 5- Star reviews. 

 

Building on the legacy of Finish, the UK's No. 1 selling household dishwashing brand, Quantum offers significant benefits:

 

The Quantum range: four targeted products for exceptional cleaning performance

 

Detergents: 

 

 

Additives:

 

 

Beyond cleanliness: enhancing back-of-house operational efficiency

 

Quantum Professional delivers perfect washing results and faster drying every time with less rewashing and polishing of glasses. These products can also aid in HACCP Plan compliancy.

 

Available nationwide

 

Quantum is now available nationally and readily obtainable through Reckitt Pro Solutions' national network of key distributors.

 

The packaging for this new range is also 100% recyclable.

 

To find out more about the research and the new range of Quantum Professional products, please visit Reckitt Pro Solutions

Other Articles You Might Like

Joanne

1/13/2026 1:16:21 PM

Over half of hospitality SMEs report a positive boost from adopting viral trends, according to a new report
 A new report from SumUp, the leading global fintech company, reveals how small businesses react to viral product trends...
News & Appointments 4 min read

Kim

10/16/2024 8:29:54 AM

Bluewater appoints Niklas Ivarsson President Commercial Division (Horeca) at Bluewater USA Inc, Spearheading Brand Re-Launch in North America
Bluewater USA Inc, a wholly-owned member of Sweden’s Bluewater Group, a global innovator in water and beverage solutions...
News & Appointments 3 min read

Gina

9/26/2023 11:02:57 AM

Relaunch: Liqueur du Grand Saint Bernard
The Swiss distillery Morand is relaunching its oldest liqueur. It will be presented for the first time at Bar Convent Be...
Product Development 3 min read

Joanne

11/12/2025 10:22:06 AM

Genius Foods Enhances Quality Control with Loma Systems’ Advanced IQ4M Metal Detection Technology
Genius Foods, experts in gluten free bakery, has announced a significant upgrade in their quality control processes acro...